Technical showroom
“I need cameras for a warehouse.”
TIMO asks about the surface and budget, shows the right kit on its screen, and walks the customer to the shelf.
Autonomous reception robot
BetaThe front desk that gets up and walks.
TIMO greets visitors, answers from your own data, and walks people through your location to the right shelf, office, or colleague. No app to install.
For showrooms, large stores, clinics, and public institutions.
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TIMO is a new product, currently in beta. It works in real locations, but bugs can still show up. We fix them quickly, through remote updates.
What it actually does
Not a chatbot. A colleague on wheels.
Visitors don't install anything. They talk to someone who answers and walks with them.
Takes you there
It doesn't explain the way, it walks it with you. It sets off and leads the visitor to the shelf, office, or room. A screen can't do that.
Answers
From the data configured for your location: products, prices, schedule, house rules. When it doesn't know something, it says so instead of improvising.
Calls a colleague
When a human is needed, it alerts the right person. The handover flow is chosen and configured per location.
Where it works
The same first question, in three different places.
TIMO owns the first 60 seconds of a visit, the moment people decide whether they'll find what they came for or walk out.
Public institution
“Where do I submit this file?”
TIMO explains the steps, then guides the visitor to the right counter. No more queues at the info desk.
Hotel & restaurant
“How can I make a reservation?”
Depending on configuration, TIMO takes the reservation request or calls the right waiter. Meanwhile, it keeps the guest company.
Retail & supermarkets
In a store, a customer who can't find the product leaves without it.
TIMO stands in the main aisle and takes the questions your team hears all day: “where's the shelf with…?”, “how much is it?”, “do you carry this?”. It answers from your store's data and walks the customer to the product.
Its screen can show promotions or the product being discussed. And when the customer needs a person, it calls a colleague from the right department.
Guides to the shelfPromotions on screenAnswers from your store's data
Video
TIMO at work.
How it looks and how it moves among people, at eye level.
Physical body
Expressive screen
At home in a location
Real footage of TIMO
13.3″ touch display
Your website continues on its screen.
Come closer to the screen. This is what a conversation with TIMO looks like at your location.
Step 1 · It listens
“Hi! How can I help you today?”
You speak normally, like at a front desk. No menus, no apps.
I'm looking for surveillance cameras for a 400 m² warehouse.
Step 2 · It answers
The answer comes from your company's data.
Products, prices, stock, house rules. When it lacks the information, it says so and passes the question on.
For 400 m² I can show you the configured options. If anything's missing, I'll call a colleague.
Step 3 · It guides
“Follow me, I'll take you there.”
TIMO physically sets off through the location and takes the visitor to the right shelf or office.
The surveillance aisle is 20 meters away. Shall we walk together?
Step 4 · It hands over
Your team gets the context.
When a human is needed, TIMO can trigger a configured flow: a notification, a form, or a handover to your team.
I can call a consultant or save your request, depending on how this location is set up.
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Hardware
It moves on its own. It sees, hears, and avoids.
TIMO isn't a screen on a stand. It's an autonomous robot that moves through your location among people, safely, all day long.
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13.3″ HD touchscreen
Its face is a display: answers, products, maps, and instructions.
2
Microphone array
Hears the question even over the noise of a busy showroom.
3
HD speaker + natural voice
Speaks clearly, at a volume tuned to the space.
4
Arms with 6 degrees of freedom
Waves hello, points the way, reinforces what's on screen.
5
40 m laser navigation
Maps the location itself and guides visitors to saved points, along routes verified during the pilot.
6
Autonomous sensor chassis
Avoids people and obstacles at up to 1.2 m/s. Returns to its charging dock on its own.
8 hrs
battery life for a working day, depending on use
1.2 m/s
maximum travel speed
Points
mapped destinations, physically verified
1.2 m
tall, looks people in the eye
Tech sheet
Technical specifications
Model: Timo AI service robot, business version. The data below is from the manufacturer's sheet and the user manual.
Body & movement
- Dimensions
- 460 × 460 × 1200 mm
- Weight
- approx. 20 kg
- Top speed
- 1.2 m/s
- Noise at 1 m
- max. 55 dB
- Stopping distance
- max. 200 mm
- Head
- motorized, left-right
- Arms
- motorized, with ambient LED
- Wheels
- 2 × 4.5″ drive + 4 × 2″ casters
Battery & charging
- Battery type
- ternary lithium
- Capacity
- 15 Ah / 389 Wh
- Battery life
- minimum 8 hours
- Charging time
- 2-3 hours
- Charging dock
- 24 V / 8 A DC, automatic return
- Charger input
- 100-240 V AC
- Average consumption
- 50 W
Screen & voice
- Screen
- 13.3″ capacitive touch
- Resolution
- Full HD, 1920 × 1080
- Expressions
- LCD face display
- Microphones
- 4-mic linear array
- Audio
- full-range speaker system
- Voice interaction
- multimodal
Sensors & navigation
- LiDAR
- TOF, 40 m range
- Camera
- 8 MP
- Gyroscope
- 6-axis
- Odometry
- yes
- Ultrasonic sensor
- yes
- Navigation
- autonomous, with obstacle avoidance
Compute & connectivity
- Processor
- RK3576: 4 × Cortex-A75 @ 2.4 GHz + 4 × Cortex-A55 @ 1.8 GHz
- Tablet (head)
- 8 GB RAM / 64 GB storage, Android 14
- Navigation (chassis)
- 8 GB RAM / 64 GB storage, Ubuntu 20.04
- WiFi
- 2.4 GHz and 5 GHz
Software & operations
Configured for your location. Operated remotely.
The map, the knowledge, and the flows are set up at installation, then adjusted remotely, with no site visits.
Your knowledge
Products, offers, rules, and answers specific to your location, easy to load and update.
Points on the map
Aisles, offices, rooms, and routes saved at installation and physically verified.
Content on screen
Pages, images, and instructions shown on the display, in sync with the conversation.
Flows to your team
Notifications, forms, and handovers to colleagues, configured and verified per location.
Operator panel
Robot status, battery, sensors, navigation, and diagnostics, visible remotely.
Safety
Emergency stop, obstacle avoidance, automatic return to the charging dock.
Pricing
The robot once. The software as you use it.
No hidden costs: you pay for the robot at purchase, then pick the software plan that fits your location.
The TIMO robot
24,999 RON + VAT
29,999 RON with VAT, one-time payment. You handle setup and location mapping yourself (or a technical colleague), following our procedure and tutorials.
With the robot purchase you get your first month of Pro free. After that, you can continue on Pro or stay on Free.
Free
included with the robot purchase
€0/month
- The manufacturer's stock application
- Basic autonomous navigation (LiDAR)
- Generic conversation, knows nothing about your business
- No customization, no integrations
- No dedicated technical support
Pro
for businesses that want a real assistant
€149/month
- Natural conversation in Romanian (Gemini Live)
- ROVISION's own application, customized for your location
- Setup guide for information, scenarios, and FAQ about your business
- Software updates included
- Remote technical support via tickets
Enterprise
for locations that need integrations
€299/month
- Everything in Pro
- TIMO's own WhatsApp number (SIM and phone from the client): follow-up after the visit
- Integrations via webhooks (n8n): booking, CRM, notifications
- Up to 4 hours/month for custom integrations and configuration
- SLA with priority response (under 4 business hours)
- Direct support by phone and WhatsApp
- Monthly reports: visitor counts, frequent questions, peak hours
Beyond the included 4 hours, custom development is quoted separately, at a fixed price per project.
The software subscription covers only the application, the conversational AI, updates, and software support. The robot hardware is sold without a manufacturer or distributor warranty; any mechanical or electronic failure is entirely the buyer's responsibility.
What's next
Where we're headed
This is what we're working on now. We show it openly, but we don't sell it as a current feature.
Escort (follow-me)
Walking beside the visitor, not just ahead of them. Needs a hardware accessory we're currently testing.
WhatsApp & messaging
Handing over to your team on the channels you already use. The technical bridge exists; the first flow is in progress.
Structured knowledge
Richer answers, better grounded in your data, and clearer when the information is missing.
Getting started
You do the setup, with our procedure in front of you.
The robot is set up on-site by a technical colleague you designate. We provide step-by-step tutorials and remote support. We don't come to install it physically; the procedure is built so you can follow it yourself.
01
You map the location
The robot does a lap and builds its map. You follow our procedure, step by step.
02
You save the points
You mark the aisles, offices, and key routes on the map.
03
You load the knowledge
Products, rules, offers, schedule. Everything it needs to answer correctly.
04
You prepare the screen
Pages, images, and instructions that appear on the display, in step with the conversation.
05
You connect one flow
You choose what happens when a human is needed: a notification, a form, or a handover.
06
You get remote support
If you get stuck, the team helps via tickets (or directly, on Enterprise). You also see the robot in the operator panel.
Let's talk
Tell us where TIMO would work.
Four questions, thirty seconds. You get a quote for your location, not a generic one.
FAQ
Questions we get a lot.
Straight answers, no inflated promises.
For real locations
Put TIMO at your entrance.
Tell us about your location and we'll send you a quote for the robot and subscription. Or call us directly.